Frequently Asked Questions

Everything you need to know about our premium home essentials.

What is the typical shipping timeframe for furniture items?

Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.

Do you offer international shipping?

Currently, Smith & Clark ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.

Are your wood products sustainably sourced?

Yes, sustainability is a core value at Smith & Clark. We partner with suppliers who use FSC-certified timber and eco-friendly manufacturing processes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm.